Policies at Abby's Pawfect Closet

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

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Returns and exchanges

I gladly accept returns and exchanges.

Just contact me within 14 days of delivery

Ship items back to me within 30 days of delivery

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Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value

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I don't accept cancellations once items are shipped. But please contact me if you have any problems with your order.

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The following items can't be returned or exchanged

*Custom or personalized orders 

*Perishable products (like food)

*Digital downloads

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Shipping

Processing time

The time I need to prepare an order for shipping varies since items are handmade. No longer than 2 weeks is the most time needed for me to complete the order.

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Payment

Our shop never receives your credit card information

Our shop never

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